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Frequent Questions
What
finishes are available? Can you do post boxes in any colour?
We offer letter boxes in three ranges of finishes - powder coat
finishes to RAL specifications; anodised aluminium finishes; and
satin stainless steel finishes. British Standard paint finishes
are not available, however we can do virtually any RAL finish.
The powder coat RAL finished letter boxes are 100% polyester
powder coat, to the same standard as the automotive industry. A
selection of these can be found on our RAL finishes page -
please click here.
Generally, stainless steel specifications are to a satin
(brushed) finish. Some satin stainless steel finishes are also
lacquered to further protect the finish.
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When should we be talking to Mailboxes GB?
Mailboxes GB get involved in apartment projects as early as
detailed planning and tender stage. Once on site, it is not a
bad idea to get ballpark costs when coming out of the ground.
On the basis that average lead times can be 4 to 6 weeks,
contacting us 8 to
12 weeks before a required delivery date is a good rule of
thumb.
Delivery times on certain post boxes are coming down
significantly, to near 2 weeks for some banks of letter boxes
and next day delivery on individual units.
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Can we get extra keys?
Extra keys are available at a nominal cost when placing an order
on most mailboxes.
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Why do you only offer a small range of external post boxes?
Over the years, Mailboxes GB has dealt with a number of European
post box manufacturers. During this time, the
2000 series
and the 6000 series of letter boxes have proven
themselves to be the most suitable products to withstand the
British climate.
Water ingress can be a problem with some units, but the
production methods employed in the manufacture of the 2000 and
6000 series of letter boxes means that there are no small holes
where rainwater can penetrate.
Furthermore, the 2000 series of mailboxes have a waterproof seal
to the back and sides to ensure that they are completely
watertight.
Security is also an issue with external post boxes. The
2000 and
6000 series both employ anti-theft lips to the aperture, and in
the case of the 2000 range, this is a particularly robust
feature.
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Do you do fire- rated mailboxes?
You can find these under the single unit section. Although not
available as banked units (as this compromises the integrity of
the post box) they can be placed side by side to look like a
complete bank.
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Can we open a trading account?
Thirty day credit accounts can be applied for on-line - please
click here. Subject to the usual credit references and checks.
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What is EN13724?
All post boxes on this website marked with the European Norm
reference “EN 137724” correspond to the high demands of the
European standard and are recommended by the respective postal
services. The European standard EN 13724 defines the size of the
letter box, which means sufficient space for your post box and
the slot dimensions. Furthermore the new European standard
classifies the protection against breaking in and corrosion. All
post boxes on this website correspond to the higher quality
levels. Even the lock quality and resistance of rainwater
penetration is tested.
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Expulsion of 2 different throw-in dimensions
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Robustness against corrosion after EN 1670 and against
penetration of water (rain test and definition of the
permissible amount of the penetrated water).
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Opposition against burglary by stable materials and locks
with a division in 2 security steps
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A
test envelope in the format A4 must go without need to fold
or to damage 229 x 324 mm can be blocked
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The centre line of the throw-in openings should lie between
700 mm and 1,700 mm installation height, in special cases
the area can be between 400 mms and 1,800 mms.
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To the guarantee of the security, components of throw-in.
Openings may have no sharp corners.
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To guarantee the confidentiality, house mailboxes are to be
equipped without view window.
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Withdrawal protection against unauthorized inferring.
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The least volume is fixed with a batch height of min 40 mms
of postal property in the format C4.
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If the manufacturer explains that their product corresponds,
the product is to be marked according to the regulation.
National divergences of the mailboxes are possible. The
procedures to the check of the abovementioned points are
described in the mailbox norm. This norm is a recommendation,
however, becomes by registration in advertisings the duty.
Publication Date: 21st November 2002.
Replaces: BS 2911:1974
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We need a secure post box for parcels
The Parcelbox can be found in the single mailbox section. With a
three point deadbolt locking mechanism and an anti-theft
cantilever baffle, it is by far the most secure method of
delivering small parcels to a mailbox.
Unlike other systems on the market, the Parcelbox does not
require the postman or post woman to make the unit secure once a
package has been delivered. Furthermore, the Parcelbox can
accept multiple deliveries, unlike others on the market which
can only accept a single delivery, once locked by the postman or
post woman.
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We need numbering on our letterboxes
Mailboxes GB can supply aluminium engraved nameplates,
retrospectively if necessary. As most letter boxes have perspex
nameplate windows, engraved nameplates can be a neat finishing
touch to your bank of mailboxes.
Engraving can be specified on certain models of mailbox, with
different fonts, colours and offset engraving available.
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Site surveys - can you come and see us?
You can request a site survey - please
click here and completing our online form. At Mailboxes
GB we invest in customer satisfaction by passing on our savings
to our customers with this in mind we evaluate each and every
site survey request to ascertain if it is economic for us to
come and undertake the survey.
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We forgot to order mailboxes - can you do next day delivery?
Yes. Mailboxes GB stocks various model of post boxes some of
which are available on a next day delivery. Please call to
discuss.
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01922 452111