Terms and Conditions - Mailboxes GB
All prices shown are subject to VAT at the current rate. Prices
and information given in catalogues, prospectuses and price
lists shall not bind us in a formal manner.
Cancellation of a duly registered order may only be obtained
with our agreement. No orders for special items may be cancelled
under any circumstances.
Items shall be guaranteed against all manufacturing defects.
This guarantee shall be limited to 3 months. After this period,
replacement of parts acknowledged to be defective, the transport
of the returned and replaced goods being at the customer’s
expenses. A site visit and inspection by a Mailboxes GB
qualified representative or member of staff is chargeable. Cost
to be advised on request
Although designed to give the maximum safety, our locks do not
afford absolute inviolability or individual exclusivity. In the
event of accidental or intentional half-opening, picking with or
without signs of door breaking, we can not under any
circumstances be held responsible for the consequences.
When placing an order for bank of mailboxes, a copy of our
quotation and drawings should be submitted. Orders will be
manufactured as per the details on our quotes, and we will not
be held responsible if details have not been checked by the
customers when placing their orders.
Deliveries and Returns
Delivery times are given for information only and are complied
with as far as possible; no responsibility can be accepted for
cases of delayed delivery. Delivery times quoted are in working
days or weeks, and do not take into account factory shutdown or
Holidays. Please consult us for details on these dates when
placing an order.
All claims for errors, omissions, shortages or damages must be
communicated within 3 working days of receipt of the goods at
the place of destination specified on the order.
Returned goods will not be accepted without prior agreement.
This must be confirmed in writing. If agreed, goods must then be
returned within 10 days at the customer’s expense. A 40%
handling charge will be applicable. If goods are returned
damaged, no credit will be raised and the invoice will stand in
No orders for special items may be returned under any
Proof of Delivery requests must be notified to us in writing.
PODs are available only for goods delivered within the last 3
Royal Mail can only supply confirmation of delivery. Hard copy
of signatures will have to be requested directly by customers at
their own expense.
All our orders are sent via carriers. Deliveries are guaranteed
within 3 days on UK mainland. Carriage charges for Channels
Islands, Isle of Man, Northern Ireland, Republic of Ireland and
others countries are available on request.
Orders over £250 will be delivered carriage paid. For orders
under £250, there will be a carriage charge of £15.00 for 2-3
days service. A next day service is available for £20.00
(England and Wales only).
Carriage for replacement spare parts is £10.00. Goods are sent by
Royal Mail Recorded Delivery.
Payment Conditions and Retention to
All goods shall be paid for in full by BACS or cheque 30 days
end of the month, unless otherwise agreed in writing, All
payments are to be net, without discount. The goods made
available shall count value of the month of availability. We
reserve the right to charge interest on overdue payments.
Title to the goods shall not pass until full payment has been
received. Until the title and property in the goods pass to the
customer, we may at any time, without prior notice to the
customer, repossess and sell the goods. For the purpose of
exercising our rights, we, our employees or agents, accompanied
by such vehicles or plant that the company may consider
necessary, shall be entitled at any time, without prior notice
to the customer, to free and unrestricted entry upon the
customer’s premises, or such other locations where the goods may
be located for repossession action.